Legal

Privacy Policy

Last updated: July 5, 2026

01Overview

This policy explains what information Clarofi collects, how we use it, and the choices you have. It applies to our website, mobile app, and any related services (together, the "Services").

This is a starting template. Before publishing, have it reviewed by a lawyer familiar with financial services and data privacy law in the regions where you operate — requirements differ by state, country, and by whether you handle regulated financial data.

02Information we collect

Account information — name, email, phone number, and identity verification details you provide when you sign up.
Financial information — account balances, transaction history, and linked payment methods needed to provide the Services.
Device and usage information — IP address, device type, app version, and how you interact with the Services.
Support communications — messages you send us through the contact form, email, or phone, including any details you choose to share.

03How we use it

To provide, maintain, and secure your account and transactions.
To verify your identity and comply with financial regulations.
To detect and prevent fraud or unauthorized activity.
To respond to support requests and improve the Services.
To send account, security, and transaction notifications.

04How we share it

We don't sell your personal information. We share it only with:

Service providers who help us operate the Services, such as payment processors and cloud hosting providers, under confidentiality obligations.
Financial partners and banks needed to complete transactions you initiate.
Regulators or law enforcement, when required by law.
A successor entity, in the event of a merger or acquisition.

05Data retention and security

We retain account and transaction records for as long as your account is active and for a period afterward as required by financial recordkeeping regulations. We use encryption in transit and at rest, and limit internal access to personal data on a need-to-know basis.

06Your choices

You can review and update most account details from Account → Profile.
You can request a copy of your data or ask us to delete it, subject to records we're legally required to keep.
You can opt out of marketing emails at any time; you'll still receive essential account and security notifications.

07Children's privacy

The Services are not directed to anyone under 18, and we don't knowingly collect personal information from children.

08Changes to this policy

We'll update the date at the top of this page when this policy changes, and notify you of material changes by email or in-app notice.

09Contact us

Questions about this policy or your data can be sent to:

Clarofi Privacy Team privacy@clarofi.com